Privacy policy
We value your trust and are committed to maintaining the privacy and security of your
personal information. This Privacy Policy outlines how we collect, use, and safeguard the
information you provide to us when you visit our website.
Changes to the Privacy Policy:
Please note that this Privacy Policy may be subject to changes and updates without prior
notice. We encourage you to review this policy periodically to stay informed about how we
protect your privacy.
Collection of Personal Information:
When you create an account with https://thirumalayan.in/, we collect personal information
such as your name, email address, contact number, and other relevant details only with the
consent of the customer. This information is used for setting up your account with your
consent and enabling you to place orders. Additionally, we may use your contact details to
notify about exclusive offers based on your previous orders and interests.
Use of Information:
We use the personal information you provide to fulfill your service requests. This includes
troubleshooting problems, conducting surveys, and delivering information about our latest
offers. We may also analyze demographic and profile data to better understand user activity
on our website. Furthermore, we utilize IP addresses to diagnose any technical issues that
may arise.
Disclosure of Personal Data:
To enhance and facilitate our services, we may engage the services of third-party
entities and individuals. These parties may assist us with tasks such as maintenance,
analysis, audit, marketing, and development. Rest assured, these third parties are
granted limited access to your information solely for the purpose of carrying out
these tasks on behalf of Thirumalaiyan jewellery. We ensure that they adhere to
strict confidentiality terms and comply with data protection regulations.
When using our application, you will be required to acknowledge and accept the
third-party developer user agreement as well as the Thirumalaiyan jewellery privacy
policy.
There may be circumstances where we need to disclose your information to other
parties in order to comply with legal requirements, respond to mandatory legal
processes, verify, or enforce compliance with our service policies, or safeguard the
rights, property, or safety of Thirumalaiyan jewellery, our affiliates, business
partners, or customers. These disclosures are made in accordance with applicable
laws and regulations, with the utmost priority given to protecting your privacy.
Security Precautions:
We have implemented strict security measures to protect your information from loss,
alteration, and misuse. Our website utilizes secure servers to store and safeguard your
personal account information. Once your information is in our possession, we adhere to
stringent security guidelines to prevent unauthorized access.
Return policy, Terms and Conditions
Installment must be paid every month compulsorily for 11 months.
Installment must be paid either at the showroom or using mobile application, but
customers can redeem their gold from Thirumalaiyan jeweller showroom only.
Customers can know the equivalent weight of gold after paid their Installment using
the mobile application.
Once these installments are completed, customers can purchase jewellery for the
said value only after a month from the last installment payment date.
After completion of 11 months installment customers must bring Aadhar or pan card
identity at the time of purchase.
Cash refund is not available.
Members that default will be able to opt for a 'discount on purchase' but only post
all installment being paid.
In case individuals choose to discontinue within a period of 6 months of enrollment,
they will not be eligible for 'discount on purchase' option.
In case they discontinue anytime between the 8th and 10th month, members can
claim a discount that is equal to 60% of installment amount of one month.
In case individuals may not be able to pay the Installment upto 3 months. They
cannot be able to make payment using mobile application. They must visit
Thirumalaiyan jewellery showroom after the period of 12th month for purchase.
Wastage and making charges will be levied based on the type of jewellery procured.
Member's signature will be verified during maturity.
Government taxes and VAT will have to be borne by the member.
Terms and conditions can be altered modified, amended or deleted at the sole
discretion of Thirumalaiyan Jewellers.
Disputes will be tried by competent courts in Chennai.
For further information contact us :
Contact no: +91 9443725274 /+91 9150308488
